Star Citizen Verification Guide
Linking your RSI account is not a requirement of using this marketplace, however most sellers only accept orders from verified Star Citizen buyers.
To demonstrate continued ownership of the RSI account, please do not delete the verification id from your RSI Account's bio page once you are verified.
1. Insert your Space Foundry Custom ID into your RSI Account Short Bio
a) Navigate to your Account Page, and copy your Space Foundry Custom ID which can be found in the Extra Information section.
c) Paste your Space Foundry Custom ID into your Short Bio.
d) Then click Apply All Changes.
2. Verify that your Bio has been updated
a) Please visit your RSI account profile to verify that your Space Foundry Custom ID has been added to your Bio.
b) Use this link https://robertsspaceindustries.com/citizens/NAME and replace NAME with your actual RSI handle.
3. Fill out the Star Citizen Verification form
a) Go to your Account Connections page and connect your Star Citizen account. Follow exactly as the template provides on the form.
4. Wait for your Star Citizen account to connect on your Account Connections page
a) The light in the top right will turn from red to yellow to green during this process.
- Red = Not Verified
- Yellow = Pending Verification
- Green = Verified
The verification bot takes roughly 5 seconds to verify a user.
If your verification fails please look below for troubleshooting.
If the bot says it cannot find your RSI profile:
For example, if you input croberts68 as your handle, the bot will look for your profile at https://robertsspaceindustries.com/citizens/croberts68. If you input https://robertsspaceindustries.com/citizens/croberts68 as your handle, the bot will look for your profile at https://robertsspaceindustries.com/citizens/https://robertsspaceindustries.com/citizens/croberts68 - which is obviously not correct. Do not provide the URL to your profile, just your handle please.
Your handle is the name you go by in-game. This is potentially different than your community moniker (which is what you go by in Spectrum), and both of these are different than your login ID, which you should not share with anyone. To learn more, and find your actual handle, visit CIG's official support article.
If your Space Foundry Custom ID does not display on your RSI page after editing (a known bug):
View your RSI page externally to see if your link is present in your bio by going to https://robertsspaceindustries.com/citizens/ and add your handle name after citizen/.
Link still not present when viewing your profile page using the external link? There have been complications in the past with RSI's site not saving correctly. Clear your cookies and/or try using a different browser.
Make sure the RSI page location information is complete (country , state / province). (tip courtesy of u/vani1989)
If the above does not work and your country and region is already filled in, remove them and apply changes. This will display an error. Re-fill your country and region, insert your Reddit URL in the bio section, and apply changes again. Reload your RSI profile to verify your Reddit URL is now visible, and follow the guide from index 2 above. (tip courtesy of u/satans_cookiemallet)
If your Space Foundry Custom ID is present in your RSI Short Bio after editing but you are still not verified:
Make sure your entire Space Foundry Custom ID is present and accurate in your RSI short bio.
- Remove any other links or text from your profile. As soon as your verification is complete by the bot you can put them back.